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Vicky Gregg became CEO of BlueCross BlueShield of Tennessee in February 2003. BlueCross BlueShield headquarters is in Chattanooga, Tennessee, and is the state's largest provider of healthcare services. The company was instrumental in assisting the state in the implementation of the TennCareSM program, a Medicaid expansion program that currently provides healthcare coverage to 25 percent of the State's population. BlueCross BlueShield of Tennessee also provides Medicare intermediary services in 46 states including Part A operations in Tennessee and New Jersey. The not-for-profit company has over 4,000 employees and annualized paid claims of over $14 billion.
Before becoming CEO, Mrs. Gregg served as President and Chief Operating Officer at BlueCross BlueShield of Tennessee overseeing all aspects of the company's day-to-day operations. A nurse by education, Mrs. Gregg has over 25 years of experience in diverse healthcare environments including clinical care, hospital administration, long term care, and healthcare benefits and financing. She served as President and CEO of Volunteer State Health Plan, a subsidiary of BlueCross BlueShield of Tennessee and one of the largest Medicaid Health Maintenance Organizations in the country. Prior to joining BlueCross, Mrs. Gregg served as a Vice President for Humana with responsibility for Kentucky, Ohio, and Indiana. In her role she managed all models of managed care, including preferred provider, staff, group, and academic models. She has been a noted speaker on healthcare market evolution, implications of managed care for academic medicine, Medicaid managed care, rural healthcare delivery, and healthcare reform policy implications related to the uninsured.
Mrs. Gregg serves on numerous boards including the BlueCross BlueShield Association, Council for Affordable Quality Healthcare (CAQH), University of Tennessee Chattanooga Foundation, Chattanooga State Community College Foundation, The Enterprise Center, Nashville Healthcare Council, Tennessee Healthcare Consortium for Nursing, Allied Arts of Chattanooga, United Way of Chattanooga, the Women's Leadership Institute, and the National Institute for Health Care Management. She is an adjunct faculty member of East Tennessee State University Department of Nursing and has served on numerous appointed commissions including the Governor's Roundtable for TennCare. Mrs. Gregg was named one of two appointees by Senator Frist to be a member of the National Commission on Systemic Interoperability.